Frequently Asked Questions

Industry Questions and Answers From the Water System Experts

Frequently Asked Questions

Industrial and Commercial Water System Questions

One of the core principals of Complete Water Solutions is caring for our customers, not just their water. Whether you have an entire industrial water system to maintain or just a home water softener, we are committed to providing the best water solutions. This includes making sure our clients are fully informed about what goes into making their water pure, from the most common water filters to advanced industrial purification equipment.

Filtered and soft water is important in both your home and business. Many industries rely on water in their operations while labs and medical facilities require water of the highest purity for their operations. Yet many do not understand just what goes into achieving clean water. Complete Water Solutions technicians are here to answer your questions so you may have a better understanding of your entire water filtration system.

Here are some frequently asked questions to help you better understand your water system and equipment.

Have a more specific question?

Contact our certified service technicians today to learn how Complete Water Solutions can help your industrial or commercial water system.

  • Why does my drinking water need to be filtered?

    While humans have had to drink unfiltered water in the past, modern filtration systems mean healthier water for everyone. Many diseases are spread through water, making proper filtration essential to your health. Clean water keeps the body hydrated and doctors recommend 8 glasses a day. The water you drink is responsible for many bodily functions running smoothly. Dehydration can lead to headaches, indigestion, and infections.

  • What should I do if my water has an odor?

    First, it is important to determine where the odor is coming from. Dirty or clogged drains can develop an odor and are usually easily fixed by a thorough cleaning. To find the source of the smell, fill a glass or bowl at each sink or faucet in the building. Move the container away from the drain before smelling. If the odor is not coming from the glass, it may just be a dirty drain.

    However, if the water itself has started to smell, you will need to contact Complete Water Solutions for repairs to your water filtration system.

    Common water odors are:

    • Bleach
    • Earthy
    • Fishy
    • Gasoline
    • Metallic
    • Rotten eggs (sulfur)
    • Sewage

    You may also notice a smell only when the water is heated. This is commonly caused by the presence of a magnesium rod in hot water tanks. A water filtration system may remove water odors at your home or business. Complete Water Solutions will work with you to find the source of the problem and the best filter for our water needs.

  • What bacteria are commonly found in untreated water?

    Bacteria in water have been responsible for many disease outbreaks in history. Many harmful microorganisms can be found in untreated water, including:

    • Cryptosporidium
    • Giardia lamblia
    • Legionella
    • E. Coli
    • Rhizopus stolonifera
    • Salmonella

    There are also viruses present in untreated drinking water. Along with bacteria, drinking this water can cause gastrointestinal distress, pneumonia, headaches, and infections. A severe enough encounter can even result in death. Water filtration systems installed and maintained by Complete Water Solutions are able to eliminate bacteria and viruses from your residential or commercial drinking water.

  • What should I know about my industrial water system?

    In the event of an emergency, you should know the following about your water system:

    • Brand and model
    • Average water usage
    • Emergency shutoff location
    • Age
    • Materials
    • Filtration parts and accessories
    • Faucets, sprinklers, and other water outlets
    • How the water is used

    Keeping all this information listed in a convenient location near your water filtration system will help you know what to report when you call Complete Water Solutions for repairs.

  • Is my regular water dangerous?

    Water is essential for human life. However, untreated water, even from a reliable source, may pose health threats. Different odors or colors can indicate specific and serious problems with your water. Water left to sit in a pipe overnight may absorb more harmful contaminants than flowing fresh water. One of the obvious warning signs is if your water suddenly has an odor or appears murky. However, many bacteria and chemicals cannot be seen or smelled.

    Having your water annually tested is one way to stay informed about what is in your drinking water. Complete Water Solutions will install a water filtration system in your home to help ensure your water is clean and pure, whether at home or at your place of work.

  • What can water filters remove?

    Different water filters remove different substances with varying methods. The most common substances removed during water filtration are chemicals, metals, and both organic and inorganic pollutants. Certain filters are made to specifically remove certain materials while others may be able to remove more. Many water filtration systems use multiple elements, such as reverse osmosis and Ultraviolet treatment, to ensure water is as clean and pure as possible.

  • What chemicals are commonly found in untreated water?

    It is important to know there are good and bad chemicals in water. Chemicals like fluoride are purposefully added to water to improve dental health while other chemicals can cause sickness or damage to pipes. Different states may have different requirements for which chemicals are allowed in drinking water and at what levels.

    Some of the chemicals found in drinking water supplies include:

    • Arsenic
    • Chlorine
    • Copper
    • Fertilizers
    • Heavy metals
    • Lead
    • Mercury
    • Nitrates
    • Pesticides

    Many of these chemicals can cause severe health problems, especially when consumed over a long period of time or in large quantities. With the right filtration system from Complete Water Solutions, you will be able to remove dangerous chemicals from your drinking water. Commercial and industrial water systems also benefit from fewer chemicals as it is easier for pipes and machines to operate when clean.

  • What do I do if my water tastes bad?

    The taste of water can be subjective, making it difficult to pinpoint when there’s a larger problem with your drinkable water supply. Sometimes the source of the water could be contaminated, or it might be an issue with the pipes. An unusual taste may indicate chemicals such as chlorine or minerals including iron. While your water may not be harmful to consume, any sudden changes in your water could be a sign of a larger problem with your water system. Contact Complete Water Solutions for assistance in restoring clean, clear water to your home or business.

  • Do different states have different water filtration requirements?

    Depending on where exactly your business or home is located, there may be specific rules about water quality and treatment. For example, industrial water systems located in states bordering the Great Lakes (Wisconsin, Minnesota, Illinois, Indiana, Ohio, Michigan, Pennsylvania, and New York) may have to meet different requirements than other states in order to protect lake water from wastewater contamination.

    Each state has different laws related to drinking water, well water, wastewater, and water system filtration. Though some laws may be similar due to federal regulations, it is important to know the specific rules of your state in regards to industrial water usage to avoid fines or groundwater contamination. The professional technicians of Complete Water Solutions can help get your Midwestern water system up to state and federal standards.

  • What is water filtration?

    Water filtration is the act of removing unwanted organic, metallic, or chemical material from water. This can be done many different ways for varying levels of water purity. Complete Water Solutions technicians have years of experience repairing, upgrading, and installing all of these filters for residential, commercial, and industrial water systems. Ultraviolet systems can render bacteria harmless while reverse osmosis can remove dissolved solids. The various types of filtration can make water suitable for human consumption or use in industrial or technical work. Our expert staff will help you in selecting the right filtration system for your water needs.

  • Does non-potable water require filtration?
  • What should I do if my water looks dirty?

    Discolored or cloudy water can be a sign of contaminated water. The exact color of your water can be a sign of anything from rusted iron to organic particles. Having your water filtration system inspected by Complete Water Solutions can restore your water to clear purity, either through repairs or a system upgrade. Our trained staff will find the source of your water contamination and help you find an affordable solution to the problem.

  • What is electro-deionization?

    Similar to traditional deionization, electro-deionization uses electricity to remove mineral ions from the resin, reducing accumulation. As a result, electro-deionization can function continually without the need to replace resins. You save time and money with less maintenance. This process works best in conjunction with reverse osmosis for pure water.

  • How does deionization work?

    Deionization works by using positive and negative charged resins to remove minerals from water. The two step process takes advantage of chemical processes to produce water free of mineral ions. The resulting water is of a higher purity, equivalent to distilled water. The deionization process is beneficial to industrial water systems as well as home systems.

  • How do industries benefit from water purification treatment?

    For many industries, a single water softener or filtration system is not enough to meet their demands. Purified water is gentler on pipes, reducing corrosion and repairs to the system. Cooling tower water systems especially need to have long-lasting pipes to prevent total system failure. With limited maintenance and shutdowns, your company remains as efficient as ever.

    Water used in laboratory settings has to meet rigorous technical standards. Contaminate levels must be controlled for accurate results. Electro-deionization and reverse osmosis are just some ways of forming water pure enough for lab work.

  • What sort of maintenance plans do you offer?

    We understand maintenance needs to meet your schedule. Complete Water Solutions offers affordable preventative maintenance service to meet your needs. Whether you need your cooling towers checked every six months or have a medical water treatment system in need of daily tuning, we are ready to keep your system running at your standards.

  • What are the benefits of hands-on training?

    Be in control of your water system. Though Complete Water Solutions offers 24-hour technical support in the event your water filtration system experiences difficulties, it pays to be prepared. With on-site and classroom training opportunities, you can learn more about reverse osmosis or your water softener. This base knowledge will help you understand how your water system works in relation to the rest of your business and keep it maintained between check-ups.

  • How does reverse osmosis work?

    Reverse osmosis works by filtering out minerals and dissolved solids from the water. The water gets filtered when it passes through a membrane, which allows the purified water to keep moving on, while the filtered out minerals, particles, and dissolved solids get flushed away.

  • How does the ultraviolet system work?

    Ultraviolet is the most effective process of eliminating harmful bacteria and viruses by genetically altering their DNA. It does not kill the germs, but renders them inactive so they cause no harm. The ultraviolet system does not rid the water of lead or any other minerals.

  • How do I know which system to install?

    Selecting a water filtration system can be overwhelming. There are so many different types of filters and each has its own advantages. Whether you run a business or own a home, our water treatment experts are here to help. If you don’t know which system to install, or have repair questions, our trained experts can provide the answers. They will give you the best options available without pushing you to make unnecessary purchases. From a simple water filter installation to an industrial water treatment system, we have it covered.

  • Do you offer free water treatment system quotes?

    Yes! We also give second opinions and can overview your equipment for any reason you feel necessary. We also offer free preventative maintenance to new customers.

    To receive your free water treatment quote, contact Complete Water Solutions today!

  • Can I view past water filtration work done by Complete Water Solutions?

    Yes! With our paperless work flow, everything you need can be found online in your account. From the dates and prices of your previous jobs to pictures of what was completed.

    If you have not had Complete Water Solutions services before, you can view our past work in our Application Gallery. You can see for yourself our Industrial and Commercial successes.

  • What locations do you serve?

    For industrial and commercial clients we serve Wisconsin, Illinois, and Indiana areas. If your industrial or commercial facility is located in the Midwest, contact our service team members to find out what we can do for your water system. We provide multiple water system filtration services, including general maintenance and extending to cooling tower cleaning and repairs.

    For residential clients we proudly serve Wisconsin and Northern Illinois in everything from regular maintenance to new installations and water system upgrades.

  • What is the difference between hard and soft water?

    Hard water is untreated and consists of high amounts of minerals like calcium and magnesium. Soft water is created after the hard water is filtered out and those minerals are removed. Not only is soft water better on the pipes, but it is also better for your body.

    To determine whether your home or business has hard water due to an outdated or broken water softener, follow this simple hard water test. This test can be performed at your home or work and only requires a little dish soap and a sealed water bottle. With one quick check, you can determine right away if you need water softener repairs or a replacement.

  • What does WQA certified mean?

    WQA stands for Water Quality Association and is the golden standard for the water treatment system world. Being certified lets our customers know all of our products and equipment we sell are safe and efficient.

    Complete Water Solutions only hires the best water filtration technicians to continue to meet the best standards in the industry. With over 19 years serving Midwestern industries, we have experience with all major water treatment brands.

  • How do water softeners work?

    Water softeners work by removing magnesium, calcium, and other minerals from your water. The water picks up those minerals from surrounding rocks and pipes and anything it has come in contact with. Our water softeners filter out those minerals, creating a softer water which is easier on your pipes and your skin and hair.